Aquellos que tengan terror de que alguien comience a realizar una llamada al lado suyo o en pleno vuelo sin importar donde esta usted sentado, sepa que al momento, Delta es una buena opción para planificar sus próximos viajes. El CEO de la compañía, Richard Anderson, le comunico a sus empleados mediante un memo que no se permitirá esta conducta en ninguno de sus vuelos.
Este es el memo del cual hablamos;
Last week the U.S. Federal Communications Commission voted to seek public comment in consideration of lifting its ban on in-flight cell phone use. Delta will not allow cellular calls or internet-based voice communications onboard Delta or Delta Connection flights.
Our customer research and direct feedback tell us that our frequent flyers believe voice calls in the cabin would be a disruption to the travel experience. In fact, a clear majority of customers who responded to a 2012 survey said they felt the ability to make voice calls onboard would detract from – not enhance – their experience. Delta employees, particularly our in-flight crews, have told us definitively that they are not in favor of voice calls onboard.
Delta has moved quickly when technological and regulatory breakthroughs provide opportunities to make flying better for our customers. That is why we were the first to file our plan with the U.S. Federal Aviation Administration to allow customers to use portable electronic devices below 10,000 feet. Similarly, if the FCC lifts its ban on cellular use in flight, Delta will move quickly to enable customers to use text, email and other silent data transmission services gate to gate.
Even as technology advances and as regulations are changed, we will not only consider what we can do, but as importantly we will also consider what is right for our customers and our employees. This is yet another example of how we continue to have your back and how we also rely on your professionalism and experience to guide our actions and decisions.
Thanks for all you do every day for our customers, our colleagues and our business.
La seguridad es un tema importante y que no debe ser obviado ni ignorado por ninguna compañía en ningún tipo de situación. No importa si es un vuelo, un crucero o hasta los mismos vehículos, el uso de los celulares hoy día con lo inteligente que se han convertido, pueden poner los nervios de punta a cualquiera. Pero tenemos que entender también que aveces es mas que necesario tener que utilizar estos equipos en diferentes circunstancias. Quizás las llamadas no las veo “tan” importantes, pero el uso del mismo para otras cosas es esencial.
Veremos mas y mas lineas aéreas permitiendo esta conducta y otros privilegios a sus pasajeros.
